The number of gadgets returned by consumers in the U.S. is shockingly high. A consumer research conducted reveals that consumers in the U.S. return electronic devices they purchase even if there is no defect in them. Manufacturers and retailers are bearing the brunt of this trend that has become prevalent in recent years in the U.S.
A number of gadget retailers in the U.S. have reported a significant rise in return rate in 2011. According to consulting firm Accenture, majority of the returned electronic gadgets that were tested in accordance with industry standards were found to be in perfect condition without a defect.
Research also revealed that more than 28% of electronic devices returned were a triggered by remorse on part of buyers. It was also reported that a staggering 95% of returns of gadgets were not associated with product defect. Several consumers in the U.S are known to return high tech gadgets because of complexity of operation or use.