Troubled times seem far from over for social networking site Facebook. A recent survey by ASCI (American Consumer Satisfaction Index) has revealed users on Facebook are less satisfied than ever with the social network, while users on Google Plus are happy with the way things are on this social network.
Each year consumer satisfaction for Internet Social Media is measured by ASCI. With this survey researchers get a clear perspective of which social network has users with high satisfaction levels and low satisfaction levels. This year researchers had added social networks LinkedIn, Twitter, Pinterest, and Google Plus in the survey.
Google Plus and Wikipedia took top honors with 78 points each out of 100. Meanwhile, social networking site Facebook spiraled down the list at number 8 with just 61 points which was 5 points lowers than its score last year. Individuals that took part in the survey appreciated the absence of traditional advertising on Google Plus and also expressed the networks mobile apps were far superior to any other social network.
Respondents complained about Facebook mobile apps being extremely slow and sluggish. Majority of respondents were miffed with frequent changes made on Facebook interface. Timeline profile format which was introduced recently received a verbal bashing from majority of survey respondents. Users have given their verdict. Is the end of Facebook near?